Per previous 2 reports. Nothing has been resolved. Besides me being penalized for Telkoms mis-information.
So because the consultant didn't tell me that the internet and the line rental, does not get charged the same regarding pro-rata, I have to suffer the mistake of this.
Its not fair on customers.Pro-rata meaning per wikipedia (Exclude the currency): Determine the daily amount of a monthly charge being prorated by dividing it by the number of days in the cycle (30 is normally used by most systems by default). The resulting number is the daily amount. Example: Based on a 30 day bill cycle and a monthly recurring charge of $30, the daily amount is $1.00 ($30/30 days = $1.00). Determine the number of prorated days. The monthly service charges begin the day service is activated. Example: Service starting on the 20th day of a cycle means there are 10 prorated days. Multiply the daily amount by the number of days being prorated. This gives you the total prorated amount. Example: $1.00 x 10 days = $10.
No one told me internet would be charge for a fix month regardless when your line is activated.
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