AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Telkom Internet SoftCap Enhancments | #229596

Telkom
Telkom Internet SoftCap Enhancments

I logged into my telkom usage tracker on the weekend and found that telkom is now running a "special" the, Night Surfer, Social Networking and do Gaming and do Movies now in all honesty the only one that im interested in is the do gaming, now i dont normally play games online because of data but when i read about this i thought it was a good idead... well untill i actually used it after i activated i wanted to play a game online but when i launched it it said i needed to update it first so i thought well this wont be a problem seeing as i have activated this trial and the update is 8 gigs so i started the update but how ever when i went to check the data usage for this add on, in the usage tracker and too my suprise the figure that was reflected when i activated the addon was still the same despite the fact that i was 700Migs into the update.

Surely the usage for the addon would of relflected the 700 migs used? but no when i checked my normal usage the following day i found that we had used a much larger portion of my normal data than normal.

my conclusion the data being used for my update was being taken off my normal cap.
please fix this, thank you

Date:

Company: Telkom

Country: South Africa   City: Durban

Category: Telecommunications

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