AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Billing long after Cancellation of Contract | #223358

Virgin Mobile South Africa
Billing long after Cancellation of Contract

I requested for my month-to-month contract to be terminated in June 2013, as I was switching to another network. I was told a 30 day notice period would be taking and so my last bill would be debited on 01/09/2013, which if calculated correctly, should actually have been in August 2013.
I was billed for July, the on 01/08/2013 AND 31/08/2013 and then AGAIN on 01/10/2013!!! This is utterly ridiculous! I am disgusted with the call centre and their lack of ability to help at all. Poor service!!

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: East Gate

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google