I am complaining on behalf of my husband Brandon Ames i sent his samsung S3 into this shop to be repaired and to be given a quote. i gave it in on the 20th september and i was told that that on monday i would be given a quote and wednesday my phone should be fixed. i have phoned and phoned and not once has anyone got back to me when they said they would. i told them from the beginning it was urgent and to this day i have received not even received a quote. He cannot continue to work work as everything he needs is on that phone. Please could you sought out the lack of urgency and respect in this branch.
Thank you for your time i hope that my request has not caused you any anger.
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