AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Charged for cellphone that was never repaired | #219706

Autopage
Charged for cellphone that was never repaired

My husband booked his cellphone in for repairs in January of this year. He then received the phone more than a month later just to discover that there were no repairs done. Weeks later he booked it in again twice and a couple of weeks later he received it and still nothing was done. This phone was booked in for repairs 3 time this year and nothing was done. Two months later we received a bill for July from AutoPage saying be own them R1500. Meanwhile we tried to contact the repairs department whom the bill came from and for weeks we could not get hold of them, the people from AutoPage just say that department has moved and even they can't get hold of them. The next month, August we get another bill for R1700 and another for September for R1800 and up until today this contract has been suspended which includes the internet dongle, which is 4 months now. We currently only pay the monthly subscription that we are suppose to pay for the cellphone and the internet dongle. Why keep a cellphone for so long and do no repairs and still bill us for that. For the past 2 months we received 2 "FINAL DEMANDS/NOTICE". I refuse to pay for anything longer for something i cant use

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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