» Telecommunications » Complaint / review: Cell C - Cell C illegally takes money from clients! | #213180

Cell C
Cell C illegally takes money from clients!

I signed up for a Cell C DATA contract 3 months ago, and realised the amount going of my bank account was more than the agreed contract amount, but thought I will check it once the statement arrived. Since it is a 1 GB/month DATA contract, I guessed it might be that my usage exceeded the limit. After not receiving posted or emailed statements (even after requesting them via sms), I phoned Cell C to inquire as to the large account I'm paying every month. They said I was subscribed to a Sharecall service & they were charging me R20 per day. If I wanted the R20 per day to stop, I had to phone Sharecall to unsubscribe, since they had no control over it.. The contact no. they gave me was incorrect. Sharecall tricks innocent & unsuspecting victims into paying for a "service", that is not even a service, and Cell C is taking part in this extortion, and probably making loads of money from it.
I agreed to pay Cell C for voice calls, sms', mms' & data only, not subscriptions.
How did Sharecall get my number in the first place, it's a DATA contract, I don't use it for voice calls/sms'/mms'? I explicitly indicated on the contract that my number should not be made available to third parties.


Company: Cell C

Country: South Africa   City: Sharecall Technology Sol

Category: Telecommunications


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