Complaint / review / scam report
Cellphone Insurance

On 26/08/2013 i submitted an insurance claim form to cellsure for a phone, but heard nothing from them till today(3.5 weeks later). out of concern, i called them today to check the status of my claim and was told it hasn't been processed because i had not included the IMEI no. and when i asked why i was not asked to provide an IMEI no. the lady simply told me she has no idea and left it at that. no apology or effort to follow it up.

Offender: Vodacom

Country: South Africa   Region: All Country   City: Gauteng

Category: Telecommunications


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