AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - Prepaid agreed to refund. Still waiting | #211205

8ta / Telkom Mobile
Prepaid agreed to refund. Still waiting

Paid 1800 for the prepaid 60Gb once off data plan.
3G coverage on 8Ta non existent.

After 3 weeks and over R200 of personal airtime to call them and resolve the issue 8Ta agreed to do a refund.
Yippee.

More than a month later. Still waiting.
Apparently their accounts dept never had my contact details. Have to say that it was on all the logged calls because you called me a few times as well.
Any how. I have provided the details.

And...

Still waiting.

8Ta. Sort your stuff out please.

Case no. 6568643 and 6568644
Mobile number 0614523223

New ref for refund: 6572965

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: Century City

Category: Telecommunications

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