AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - INCOMPETENCE AT THE HIGHEST LEVEL | #209945

Mtn
INCOMPETENCE AT THE HIGHEST LEVEL

Ref no: s 102642570, Ref no 576335395, ReF no 101682428 debit of R380.80 (i.e R179 X 2=R358 fees for unpaid) due to debit going off on the wrong date, due to incompetence R358.00 taken the next consecutive month "erroneously IF YOU KNOW WHAT THIS MEANS " CLEARLY, arrangement for double debit not cancelled as "confidently "promised. Called the monkey (call) centre . " i quote the verbatim of the agent" Sir, we will ensure that you are paid within 5 working days... this is you ref for the call" a month and half later you conveniently cannot trace the call or find the respective ref no's... going forward, I DON'T CARE whether you re-instate the service, i will not pay a cent. i am going to sell this piece of and pay your balance, whatever that may be... G@TVOL VERBY!!! i don't know how many of the official languages i need to say/ write this in. i think MIXLISH will have a better bearing...

Date:

Company: Mtn

Country: South Africa   City: Call centre

Category: Telecommunications

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