AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - Poor data service and signal in the Killarney, JHB | #206065

8ta / Telkom Mobile
Poor data service and signal in the Killarney, JHB

Around 7 months prior, I noted a complaint around the data service in Killarney. A technician did come out to do some tests, and confirmed that 8ta would be upgrading network infrastructure for improved signal/service.

This had improved a few months thereafter. As of late however, I am unable to connect to the network, and been experiencing ridiculously slow speeds (GPRS/EDGE).

I have tried two different modems (an 8ta HiLink Huawei and a Nokia modem) and both have the same issues.

Subsequently, I have been unable to use my 10gb of data for the last 2 months, yet being a fully paid customer.

Please assist urgently

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: DATA

Category: Telecommunications

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