AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN is falling to set up mms in 2013 | #205594

Mtn
MTN is falling to set up mms in 2013

@ 7.23am I received an sms from MTN that reads Y'ello You have a new MMS from... To view MMS go to [URL Removed] ID:03d87k
I went online to [URL Removed] and this is what I got, The webpage cannot be found. I called mtn customer care 173 and spoke to 3 different customer care people who sent me settings and promised me that after switching my phone off for 5mins I will be able to receive mmsz
I did that and every time my wife would send me an mms to see if it works and @ all times it did not work. I was then told to call MTN 1555 data support care line, one very lovely lady helped me through manual set up and assured me that I should switch my phone off then after 5mins it will work.
Needless to say it has not worked as I write I have 4messages from MTN Y'ello You have a new MMS from... To view MMS go to [URL Removed] ID:...
None cared to explain why I am getting sms's directing me to a website that does not work, neither was there promise to get the site up or investigate why its down.
its strange that in 2013 MTN SUCH A BIG COMPANY CAN NOT GET MMS RIGHT NOR THE ALTENATIVIVE WEBSITE WHICH THEY DIRECT PEOPLE TO. A very DISHONEST COMPANY

Date:

Company: Mtn

Country: South Africa   City: South Africa

Category: Telecommunications

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