AfricaComplaints.com » Telecommunications » Complaint / review: Mobimoola - Cancellation of contract | #205385

Mobimoola
Cancellation of contract

I requested for the contract to be cancelled on the 2nd of September 2013. I only received feedback after a week from Mbulelo Ndlovu requesting my details which i provided on my original email.

Mobimoola is debtiing my account for services i have not requested.

I was not aware that i will be debited even though im not using the facilities. i had to reverse 2 debit orders and no one has called to find out why im stopping the payment.

I left a message with one of the consultants to call me back and have not had any feedback.

Some call centre agent dropped the phone on my ear while i was talking and we wait more that 10 minutes holding for someone to pick up the phone

Date:

Company: Mobimoola

Country: South Africa   City: Randburg

Category: Telecommunications

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