AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - CELL-C: DO NOT USE THEM!!! | #196395

Cell C
CELL-C: DO NOT USE THEM!!!

WE HAVE A VERY BAD SIGNAL AT HOME, OFFICE, AND ALMOST WHEREVER WE GO. WE HAVE LOGGED A COMPLAINT WITH CELL C TO WHICH WE HAVEN'T RECEIVED ANY RESPONSE. WE HAVE CONTACTED CELL C TELEPHONICALLY, VIA EMAIL AND WE HAVE BEEN TO THE STORE AT EASTGATE WHERE WE SIGNED FOR THE SERVICE AND NO-ONE CAN ASSIST. THIS HAS BEEN GOING ON FOR OVER 3 MONTHS NOW. MY DAUGHTER HAD AN EMERGENCY AT SCHOOL AND COULD NOT REACH ME AS THE SIGNAL IS NO GOOD - EVEN THOUGH IT SHOWS A FULL 3G SIGNAL!! WE HAVE PUT A MTN CARD IN THE SAME PHONE AND PERFECT SIGNAL!! IS VERY CLEAR THAT CELL C HAVE DECIDED TO SPEND ALL THEIR MONEY ON MARKETING (AN ANNOYING CAMPAIGN BY THE WAY) TO GET A LARGE CLIENT BASE, AND THEN UPGRADE INFRASTRUCTURE WHILE ALL THEIR CLIENTS SUFFER AN ALMOST NON-EXISTANT SERVICE - A BAD BUSINESS PLAN INDEED -- COME ON KNOTT-CRAIG, YOU SHOULD KNOW BETTER!! I HAVE DELIVERED MY PHONE, SIM CARD AND 2 DATA CARDS TO THE EASTGATE STORE AND TOLD THEM TO CANCEL THE CONTRACT --- THIS HAS TURNED OUT TO BE IMPOSSIBLE AS EVEN THE STORE MANAGER CANNOT GET A RESPONSE FROM CELL C!! THIS IS INSANE!! I AM GOING TO FIND YOU KNOTT-CRAIG AND DEAL WITH THIS IN PERSON! MAKE SURE YOU RESOLVE MY QUERY BY TUES 3 SEPT 2013!!

Date:

Company: Cell C

Country: South Africa   City: WHOLE COMPANY

Category: Telecommunications

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