AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom - Terrible attitude | #194855

Vodacom
Vodacom - Terrible attitude

I had a contract with Vodacom last year but stopped using the phone (and subsequent all airtime).
As this happened Vocacom stopped sending me accounts and I assumed they had cancelled the contract.
To my amazement a year later I receive a bill for over R10 000 for calls not made and a service not used.

Although I understand there is an agreement in place I cannot understand how Vodacom could simply stop sending statements and them boom, here's a R10 000 account for you to sort out.

Have moved my account elsewhere and will not be doing business with the company again.

Date:

Company: Vodacom

Country: South Africa   City: Gauteng

Category: Telecommunications

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