AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Ref. previous complaints. unauthorised debits | #192832

Cell C
Ref. previous complaints. unauthorised debits

Eference previous complaints submitted on 26/07/2013 & 6/08/2013 same issue, still unresolved.
incompetence best describes your entire staff! apparently a day in the life of whatever planet CELL C exists on is equivalent to 21days on planet earth. I have been waiting for sidefree to contact me by close of day since 6/08.

what kind of nonsense is this. you have debited my account for the third time, this time R2k plus!!!???

are you going to have this issue resolved or do i have to get other parties involved??? Squash that, i am getting other parties involved.

like i have previously said, debiting an individuals account when such transaction has not been authorised/explicitly approved is illegal. i am seriously miffed now!!!

you have basically transferred docs of my previous dutifully serviced and closed account to a bogus account created by you to suit your purposes at my expense. that in itself is.

i refuse to be a victim of your rampant incompetence!!! whoever I speak to next has to give me an answer/solution. i am tired of generic comments from staff who do not know what they are about.

Date:

Company: Cell C

Country: South Africa   City: Sandton city/ customer s

Category: Telecommunications

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