AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Zero Network Coverage | #189036

Vodacom
Zero Network Coverage

Cannot conect to the Internet, no data transfer possible. Vodacom Call Centre state that the BTS is down and needs to be replaced as it is "old". This is a major tourist area with 4 large resorts, many B&Bs and a massive residential area. The network cannot handle the volume of calls/data demands therefore browsing is impossible, email transmission virtually impossible. Vodacom Call Centre chap says the BTS cannot be repaired until the municipality gives the go-ahead. WHAT??? Sounds like a poor excuse. Get on with it Vodacom, how dare you charge us these ridiculously high rates when you cannot provide us with a service. I have 6 contracts and pay a premium monthly rate for ZERO service.

Date:

Company: Vodacom

Country: South Africa   City: Kiepersol

Category: Telecommunications

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