AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - On Vodacom account via illegal upgrade | #187169

Vodacom
On Vodacom account via illegal upgrade

During 2004 or 2005 I activated a contract with Vodacom.

The mother of my girlfriend at the time used the contract as she was unable to activate her own due to unknown reasons.

She paid the contract subscription and a short while thereafter she suggested that we transfer the contract over on her name, which we pursued by filling in a form and sending to Vodacom.

I was then led to believe that it was transferred on to her name and after I broke up with my girlfriend did not think it was necessary to get the sim card back.

Late 2012 I was contacted by a debt collecting company based in Cape Town, who informed that the account was R 36, 000-00 in arrears. The contact details of the contract, was provided as my ex-girlfriend mom's details.

I requested for them to send details of the account through, but i had not received any details to date. I was later then informed that I was placed on the ITC list, without any warning.

She upgraded the contract to a Business Talk 1000 without my knowledge, which is still in my name, which is. I have the details of her company that she owns in Villiers. I request that she be held liable for this amount and my name be cleared from ITC.

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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