I love my Galaxy S3 and Samsung. I got it 13 months back from Vodacom on contract. One week ago my GS3 was working fine, when 5 minutes later it was dead. It was just lying on the bed. I've ever dropped it, it was never in for repairs before, never came near liquid. I changed batteries, it did not work, I tried charging, that didn't work. The pc also did not recognise the phone.
I Google'd the symptoms and it came up a lot: Sudden death Syndrome. It is apparently a bad chip on some Galaxy S3's. I read that overseas they replace the motherboard, as it is a known issue. But in South Africa it seems not.
I already complained to Vodacom, because when I sent it in for repairs they wanted to give it back to me after a week, saying it was Beyond Economic Repair! And then the lady went on to tell me it was water damage! Unbelievable! After it went to your service centre Samsung? I could not believe that the actual problem of Sudden Death was not picked up. I believe Vodacom is lying to me, because saying it is water damage is the easy way out of repairing my phone.
I expect from Samsung to deal with this, as my Galaxy S3 is again booked into Vodacom Menlyn and sent to you..
(Supplier name changed from Samsung South Africa to Vodacom by Hellopeter.com)
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