AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - CANCELLATION OF CONTRACT | #180280

Vodacom
CANCELLATION OF CONTRACT

ON THE 31/03/2013 I HAVE CANCELLED MY CONTRACT WITH VODACOM (0716787129) AND THE PERSON SAID TO ME IT WILL BE CANCELLED AT THE END OF MAY 2013. HE ALSO EXPLAINED TO ME THAT I MUST USE ALL THE DATA BEFORE THEN. HE ALSO ASK ME IF I WANT TO CANCEL IT TOTAL OR USED IT AS A PREPAID AND I SAID CANCEL IT TOTAL UP TO TODAY IT WAS NOT CANCELLED AND I PHONE TODAY 12/08/2013 AGAIN TO FIND OUT WAY IT IS NOT CANCELLED. THE PERSON I SPOKE DID NOT HAVE A CLUE AND TOLD ME JUST STORIES AND LASTLY SAID THE CONTRACT WAS FOR 36 MONTHS (POPEHO MOLOI). HE REFUSE TO PUT ME THROUGH TO A SENIOR PERSON THAT I CAN SPEAK TO AND JUST HANG ME UP WITH OUT SORTING THIS PROBLEM OUT.

Date:

Company: Vodacom

Country: South Africa   City: CANCELLATIONS

Category: Telecommunications

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