AfricaComplaints.com » Telecommunications » Complaint / review: @lantic - Shocking service | #179499

@lantic
Shocking service

Receiving damage and intermittent or NO emails or 3000 mails repeated! And not the 1st time! Phoning customer service is a joke. "we are aware of the problem but can give no satisfactory answer" Very bad for my business as I am told by customers that they cannot successfully forward my mails. I am now in the process of investigating alternative SP's after many loyal years. If the staff at @lantic cannot provide a professional and logic reason, I can only assume that finances are causing this. No notices are sent either to warn or explain the situation. I need a solution not an explanation or apology as my business provides food on my table!!!

Date:

Company: @lantic

Country: South Africa   City: Pretoria

Category: Telecommunications

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