After visiting Lakeside Mall Branch and called East Rand Mall on several occassions to request multisim activation, they did not even make an effort to assist and merely told me it could not be done. I visited the Eastgate branch yesterday and was assisted by Portia. She resolved my query in minutes. She delivered exceptional service and did it with a smile. More then i can say of most of the assistants at the other shops that i visited. She was friendly and very knowledgeable about the various product offerings. Portia definitely gets my vote, i will much rather drive the extra 30km' s going forward.
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