AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Still getting billed for a cancelled numbe | #177950

Telkom
Still getting billed for a cancelled numbe

Due to poor service & a non existing ADSL connection I cancelled my Telkom subscription in June by phoning Telkom from the Clearwater Mall branch. I month later i found out that the subscription was never cancelled. I then phoned Telkom AGAIN in July. They then promised me that this was cancelled (Ref #80542270A). Shortly after I received a phone bill for R983 - which i settled immediately as i was under the impression that this was my final amount to pay.

Today I received yet another phone bill for R285.69.

I'm not prepared to pay anything more as i've cancelled this subscription in the beginning of June already,

Telkom, please sort this out.

Date:

Company: Telkom

Country: South Africa   City: Accounts

Category: Telecommunications

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