AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - A week to get a contract copy | #177233

Mtn
A week to get a contract copy

The complaint with Caleigh and the MTN branch in Hemmingways (near woolworths) continues.
A request for a copy of my contract as made a week ago and still no copy can be produced.
The copy is necessary because I understood I was taking out a top up contract to the value of around R500 a month and this month I was billed in excess of R1000.
Queries made at another branch reveal that my account is not a top up.
Original copy of contract lost in.
Without a new copy I can do nothing about my spiraling contract fees.

Date:

Company: Mtn

Country: South Africa   City: Hemmingways Mall

Category: Telecommunications

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