AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Cancellation | #176285

Nashua Mobile
Cancellation

In June 2013 I recieved a call from one your sales agents who offered me a contract and I wad interested in the contract.

His name is Nkosinathi if i still remember correctly, he told explained to me how the package works and how much I would pay per month and I was really satisfied with hs explaining and told him to process the application.

These are the that made me decide not to take the phone anymore:

I aksed what the coulour of the phone is and he said he was not sure but I could always go to a nearest Nashua store and change it to the colour I want.
And then after that he said I must go to a Nashua mobile store to pay the connection fee, which I did but only to be told by a consultant who assisted me at the Nashua store at Eastrand mall that they do not accept any connection fee payments because the money gets debited from my bank.

Now I am writing to you because you people keep sending me statements and a debit order went off which I reversed because I have no contract with you people and I was sent a cancellation form and signed it and sent it back to you.

Date:

Company: Nashua Mobile

Country: South Africa   City: Call centre

Category: Telecommunications

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