Complaint / review / scam report
Why don't any MTN stores answer their phones

It doesn't matter which MTN branch you call, nobody ever answers their phones and when you call the call centre then the attitude is "how must we make them answer their phone"? You cannot complain either as the complaints department only deals with e-mails? With this kind of service, I am not sure how MTN stays alive, I am now tired of this and will port all my family and my numbers.

Thanks MTN you must be very proud of your customer service and helpfulness towards your clients

Offender: Mtn

Country: South Africa   Region: All Country   City: Pretoria

Category: Telecommunications


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