I recently got swayed by all the marketing and pricing of Cell C to port my number. That has been the biggest mistake and the source of all my frustration. Dropped calls, no reception, pathetic customer service is all that I have experienced. I was burgled two months ago and at the most critical time when my alarm company needed to get hold of me I had no reception. When I phoned back after they left a voice mail they could not hear me at all. I actually went to go and listen to the recording. To add to that I was not in some remote location where there should not be reception, this was in Cape Town CBD.
So I went to the Cell C store at Bayside mall to try and find out what I can do to improve reception. The lady tells me there is nothing to be done other than to fill in a form. To what purpose she could not tell me, they send the forms in and that was all she knew. I got a new sim card, tried it in different phones and in tablets but had no luck.
Cell C will never see me again and I will advise everyone to stay as far away from them as possible.
They might be cheaper but beware of cheap imitations!
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