Autopage
Contract not cancelled

I contacted Autopage call centre to upgrade my cell phone.
After two months I still did not received my handset and gift card. I cancelled the contract.
After another month Autopage billed me and send me a gift card with no phone. I refused to sign for it.
I phoned Autopage this morning and they said the contract is not cancelled and that I cant cancel because I already upgraded.

I want my contact cancelled and move on, I'm done with bad service.