AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Blacklisted wrong telephone | #158194

Vodacom
Blacklisted wrong telephone

On the 9th July I called in to blacklist my two Iphones (Iphone 4S & Iphone 5)

I read both the EMEI numbers to the consultant from the boxes of the phones.

The consultant then STILL managed to blacklist my brand new Iphone 5 which I bought and not the one. It has now been a number of days and I have been speaking to a couple of team leaders as you can never get through to the original one. (Wanda / Lerato)

I need my phone un-blacklisted as a matter of urgency as this is pure negligence from Vodacom.

Date:

Company: Vodacom

Country: South Africa   City: Headoffice

Category: Telecommunications

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