AfricaComplaints.com » Telecommunications » Complaint / review: 8ta / Telkom Mobile - 8ta no support | #156533

8ta / Telkom Mobile
8ta no support

Out of 6 attempts to 8ta technically support, I was cut of 4 times and twice could not get through. With the thought of 7 being the lucky number, was able to get through. It seems every time I call, I and query something, I get put on hold for a few minutes whilst the consultant tries to figure out a solution. This is beyond my comprehension, are there not supposed to be technical experts at the help desk? I will continue to complain until someone from 8ta/Telkom
mobile employ some competent personnel! Well guess what, after waiting for 9 minutes, Jabu cut the call! I rest my case

Date:

Company: 8ta / Telkom Mobile

Country: South Africa   City: 081180

Category: Telecommunications

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