AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Your sales team and finance team different stories | #123860

Vodacom
Your sales team and finance team different stories

Trying to get a 2nd contract i was told i have been denied. told me i have a bad payment profile. How can that be..? my account is about 3months old and its on a debit order...

I spoke to your finance department and they said no debits have come back abd that my account is in good standing... so how is it that I was denied based on bad payment profile???

I called back and was cut off twice. the 2nd time i was on hold over 24mins!

then i am told by customer care to speak to sales, then sales says no, speak to customer care...??? not getting anywhere here...

Called ITC.. there is nothing wrong with my profile...

Date:

Company: Vodacom

Country: South Africa   City: Sales

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google