I made a payment of R200.00 on my @lantic account on the 19 December 2012 only to find out it was reversed by the bank on the 31 December 2012. I Received an invoice from @lantic today, that a debit order was possessed on my bank account on the 16 January 2012, and I must pay an extra R35.00 for the returned debit order, I didn't received a phone call of email from @lantic to inform me they never received the payment. I then made a payment from my Capitec account via the payment processing screen on your website and it looks like your system processes a triple payment from my account:-
17/01/2013 352227 @LANTIC INTERNET SER PRETORIA ZZA R 100.00
17/01/2013 352214 @LANTIC INTERNET SER PRETORIA ZZA R 100.00
17/01/2013 171363 @LANTIC INTERNET SER PRETORIA ZZA R 100.00
17/01/2013 171312 @LANTIC INTERNET SER PRETORIA ZZA R 100.00
Can you please have a look into this matter and arrange a refund for me; you can contact me for my banking details or send me an email.
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