AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN is susceptible to | #114335

Mtn
MTN is susceptible to

I man walks into an MTN branch, take out two contracts with iPhones by making use of a falsified ID, proof of residence, bank statement and signatures. Despite the obvious suspicious transaction, MTNs effort to FICA and RICA, and the poorly falsified supporting documents, the man succeeds and leaves the store with the goods. A month later, I receive a suspicious deduction from my bank account by MTN. I queried this, and realised that I have been a victim of identity. I reversed the transaction and lodged a case of with MTN's department and the Police. MTN's department informed me that they will be investigating the case and will contact me if they require any additional information. Since then, I have not heard anything from MTN until I received a SMS yesterday (6 months later) that I have been handed over to their debt collector and they reported me to the Credit Bureau.

The culprit also tried to use the falsified supporting documents at Truworths, whom immediately pickup up that this was a suspicious transaction and reported the event.

Date:

Company: Mtn

Country: South Africa   City: National

Category: Telecommunications

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