AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - So you billed me for your error anyway | #106765

Autopage
So you billed me for your error anyway

Yes, you just went ahead and billed me an extra R5454.19 anyways. Your error. Your duplication. And then you email me and say I have been credited - but that does not show in my bank account where it is needed most. So I am short R5454.19 this month. MY MONEY. NOT YOURS. But what do you care - you can't be bothered to put that R5454.19 back into my account. You will just show it as a credit against my cell account and I will be short for the next few months while Autopage laughs all the way to the bank. How to show your customer the middle finger. Thank you Autopage. And I can do nothing because I'm stuck in a contract with you and unless I go to a lawyer, which I obviously cannot afford, you just sit there laughing and making excuses and empty apologies. Nice one Autopage. Real customer service.

Date:

Company: Autopage

Country: South Africa   City: Head office

Category: Telecommunications

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