AfricaComplaints.com » Telecommunications » Complaint / review: Elite Mobile - Incompetence and brushing customers off | #104143

Elite Mobile
Incompetence and brushing customers off

Good day Elite mobile, we meet again! I am very, very happy to be contacting you via hellopeter again. I love the way you train your callcentre staff to blow us customers off Even if we give you New business. Lovely. Wish i could just explain how much joy you don't give me by not helping me as TRUE PROFESSIONAL CALL-CENTRE AGENTS SHOULD! We always bump heads whenever i have dealings with Elite mobile, and even if i do contact the CEO and sort things out. You manage to have someone to mess all that rapport up. In saying that, I will yet again phone your CEO and complain YET AGAIN, I will also inform him of what committed people he has working there that cant wait to go home. Therefor i think that Elite Mobile Staff don't share the same passion that the CEO has. Please listen to my recording Agent name is Maria, time is about 12.16 from number 011 764 4194 and listen to how people don't get assisted.

Date:

Company: Elite Mobile

Country: South Africa   City: Callcentre

Category: Telecommunications

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