I JOINED VIRGIN ACTIVE IN FEBRUARY 2013 AND JOINED UNDER A MONTH TO MONTH CONTRACT UNDER GODFREY, WHO CAME TO MY WORK PLACE. I WAS MADE AWARE THAT I WILL ONLY PAY R299 PER MONTH CO THAT I CAN CANCEL IT WHEN EVER I WANTED AS I HAVE HEARD MANY STORIES ABOUT THEM BEFORE. I GOT DEBITED R450-500 THE 1ST MONTH OF JOINING. I CALLED GODFREY TO SORT IT OUT, BUT HAVE BEEN SENT FROM PILLAR TO POST SINCE. I CALLED TO CANCEL. THE CALL CENTRE WOMAN WAS RUDE, AND VERY DISMISSIVE! THEN SHE TOLD ME I HAD TO PAY R1800 PLUS RANDS TO CANCEL. WHAT? U TAKE MONEY FROM MY ACCOUNT ILLEGALY AND THEN EXPECT ME TO PAY AN UNDISLOSED AMOUNT OF R1800. ARE YOU CRAZY? I WANT THIS SORTED NOW I WILL TAKE IT MUCH FURTHER. I KNOW MY CONSUMER RIGHTS!!! CANCEL ME @ ONCE AND GIVE ME BACK MY MONEY!!!
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