AfricaComplaints.com » Sports » Complaint / review: Planet Fitness - ATT MICHAEL - Manage | #171748

Planet Fitness
ATT MICHAEL - Manage

The service my sister and I received from Planet Fitness Ruimsig Consultant by the name of Titus was disrespectful and misleading. Instead of assisting with answering of some intense questions he decided to be happier that my sister and I cancel our contract. His body language and facial expressions were of "the man in charge" but he was the far from it. It is beside me that this person would be placed front of house reception. He approached us like a Bouncer and NOT a client!!!
Our husbands have been valued clients for over 10 YEARS at this Planet Fitness Ruimsig and do not understand how they lasted so long??? Further more they are both considering to stop any further contract with Planet Fitness as well as our Parents and brothers and sisters I am EXTREMELY happy to provide details of ALL in the above mentioned at your gym. This is unacceptable treatment from Planet Fitness. I want answers as to why untrained "consultants'' are on the floor? Why were we mislead? Why is Planet fitness happy for clients to walk out the door cancelling the contract?

Date:

Company: Planet Fitness

Country: South Africa   City: Ruimsig

Category: Sports

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