I have made numerous calls to the 0860 113 639 number regarding unauthorized charges to my account, but nothing is done about it. The charges go back as far as January 2010. I have been charged monthly for "Jet save/music/sim (sms) club fee" &" prepaid airtime fee". These are all costs that I have not requested or authorized and I also do not make use of. According to the National Credit Act, this is illegal.
I demand reimbursement of the charges or I will take further steps as I am not getting any feedback from Jet itself.
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