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Wrong ode

I odered a plasma TV and i was promised to get duvet set for free since i didnt have TV license i had to cancell the oder however they still sent me the duvet with curtains worth of R9000. i sent the oder back to the post office what really upsets me now is that I get calls from collection agencies and the agents are very rude I asked to speak to the manager today and the agent refused to give the phone to the manager and she didnt even want to give me her name, they called me 3times today i have to tell them 1thing over and over again. Im not gonna pay for something that I didnt ode