AfricaComplaints.com » Shops, Products, Services » Complaint / review: Homemark - Call centre operators | #62567

Homemark
Call centre operators

I was called for a deal to sell an item to me and I told them I do not have any money and do not want the deal. the operator continued to try and convince me and I again said I do not have the money and do not want the sale. She said she will keep my name in the system and call later again. after this she wanted to confirm my debit card details (I bought from them previously) to certify that she is speaking to the correct person. I told her that I will not give her the card details for there are too much going around. This I stated a few times. she re- stated that it is only to confirm that she is speaking to me and not to somebody else. after 10 minutes I received a sms from my bank that stated the amount is reserved for purchase from Homemark. I immediatly called Homemark to speak to a manager to get this stopped or cancelled but I have been struggling for a month now with no success. they do not care to help you at all. Be very careful if someone from Homemark calls you!! My advise: End the call immediatly. You will lose money and a lot of expenses afterwards.

Date:

Company: Homemark

Country: South Africa   City: Johannesburg

Category: Shops, Products, Services

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