AfricaComplaints.com » Shops, Products, Services » Complaint / review: Edgars - Account opened in my name | #59886

Edgars
Account opened in my name

My ID was on the 07.11.2012, I reported this to the Police Station in Mitchells Plain, obtained an affidavit for this and went to Home Affairs to apply for a temporary ID. On the 28.01.2013, I received a call from Edgars stating i had opened an account on 05.12.2012 and the acc was overdue. I reported the to transunion, went to Edgars in Promenade Mall and handed in all the necessary docs. On the 08.03.2013 i received a sms stating my Transunion credit report was cleared and shortly thereafter i received another text from Edgars stating that my account had been handed over to CDR. Today i went to Edgars Cape Gate to obtain a copy of the application and ID to take to the police station. The woman responsible for opening new accounts, said that these docs had been sent off to Head office. I then went to the police station in Brackenfell and was told that the store had to supply me with a copy which they should have kept on file at the store. i called the store and put the policeman who assisted me on the phone and the woman from Edgars said she had to find the application but that she couldn't send it to me. Does Edgars believe it is above the Law?!!! Disappointed

Date:

Company: Edgars

Country: South Africa   City: Brackenfell/ Cape Gate Mall

Category: Shops, Products, Services

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