ON SATURDAY 1/2/14 I BOUGHT CHICKEN AT THE HYPERAMA IN WESTGATE. WHEN I OPENED IT ON SATURDAY IT WAS STINKING SO MUCH THAT I HAD TO WRAP IT UP WITH NEWSPAPERS TO GET RID OF THE ODOUR. I TRIED TO PHONE THEIR CUSTOMER SERVICE, BUT THEY WERE NOT ANSWERING ON SUNDAY. MONDAY MORNING 3/2/14 I PHONED AGAIN AND A LADY ANSWERED. I DESCRIBED MY PROBLEM AND TELL HER THAT I AM LIVING IN KRUGERSDORP, AND NOW I HAVE TO GO ALL THE WAY BACK TO ROODEPOORT TO GO AND COMPLAIN THERE AND I WANT TO GET COMPENSATED FOR MY TROUBLE. SHE SAID THAT SHE WILL PHONE THEM AND GET BACK TO ME. SURPRISE!!! UP TILL NOW NOBODY CAME BACK TO ME. "GREAT CUSTOMER SERVICE". I HAD TO GO BACK TO WESTGATE AND SORT THIS STUFF OUT MYSELF. THEIR I WAS INFORMED THAT NOBODY CONTACTED THEM.. THEIR SLOGAN IS REALLY HITTING THE NAIL ON THE HEAD. I THINK IT IS TIME TO CHANGE MY SUPERMARKET! THIS WAN'T THE FIRST TIME THAT I HAD PROBLEMS WITH BAD MEAT AT CHECKERS AND THE HYPERMARKET. I STRONGLY ADVISE ANYONE TO GO BUY YOUR MEAT RATHER AT PICK & PAY, WHERE QUALITY REALLY MATTERS.
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