A YEAR AGO I HAD PURCHASED A TAXI PACK OF NULAID EGGS FROM RHINO STORE IN UMZINTO KZN.THE EGGS WERE ALL BAD AND HAD A TERRIBLE SMELL.WE HAD CONTACTED THE CALL CENTRE WHO THEN SENT US VOUCHERS WHICH WERE TO REPLACE THE PURCHASE, THE STORE I HAD INTIALLY PURCHASED FROM DOESNT USE VOUCHERS SO WE ADVISED CALL CENTRE AND WERE TOLD TO GO TO PICK AND PAY WHICH IS 30KMS AWAY FROM US.WE ID AND TO OUR SURPRISE PICK AND PAY IS CONSTANTLY OUT OF STOCK OF XL NULAID EGGS.CONTACTED CALL CENTRE AGAIN WHO TOLD US TO SEND BACK VOUCHERS WHICH WAS AGAIN AT OUR COST AND THEY REPLACED VOUCHERS ONCE AGAIN WITH INCORRECT VOUCHER SIZ OF EGGS XL WHICH WE INTIALLY COULD NOT OBTAIN.THEN A REP CAME THROUGH WITH ONLY 60 EGGS AFTER PURCHASING 60 EGGS INTIALLY.HE TOLD US TO CONTACT CALL CENTRE AND THEN SAGA CONTINUES TO GO ON UNITL THE LAST OUCHER RECEIVED ON NUM NL2665 FOR ONLY 12 MEDIUM SIZED EGGS WHEN WE LAST CONTACTED CALL CENTRE ON 28 JANUARY STATING THIS DILEEMA WE HAD THE PLEASURE OF DEALING WITH AN EXTREMLEY RUDE SHANNON WITH THE REF NUMBER OF CALL R14/01/260 WHO BASICALLY CALLED US LIARS AS TO SENDING A PREV VOUCHER BACK TO THEM AND ALSO INSISTED ON KNOWING THE ADDRESS THAT WE HAD POSTED VOUCHER .DISGUSTE
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