GOOD DAY.
I BOUGHT A GOODS AT PRICE'N PRIDE ON A 24 MONTHS HIRE PURCHASE ACCOUNT.THEY INCLUDED THEIR INSURANCE.SOON AFTER DELIVERY, I DISCOVERED THAT I CAN REPLACE THEIR INSURANCE WITH MINE AND GET PRO-RATA REBATES.
THE PROBLEM IS THAT THEY REFUSE TO HONOUR THAT.THE MATTER WAS RAISED WITH THE STORE (WHERE I SPOKE TO GEOFFREY MTHIMUNYE), BUT HAD TO ESCALATE TO THEIR HEAD OFFICE.NOTHING HAS BEEN DONE SO FAR AND THEREFORE I PLEAD FOR YOUR INTERVENTION IN THIS REGARD.
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