Jet
Cant get a correct answer and time is going

I have tried getting info regarding the below and everytime my call gets cut.

Please advise urgently.

I would like to book a mango airline ticket for my mum thats coming to visit next week using my jet thank you card route is dbn to jhb please could u advise if she needs to produce the card on that side before she boards as it is my card and i am doing the booking in jhb how would it work?

please contact me via email asap
Thanks