AfricaComplaints.com » Shops, Products, Services » Complaint / review: Lewis Stores - Extremely dissapointed | #301160

Lewis Stores
Extremely dissapointed

In December last year my husband bought me a washing machine at lewis stores in athlone, it was delivered on the 21st dec and I was very excited. I deceided to use it for the first time on the 26th Dec and to my surprise when the load was done and I lifted the lid it appeared tht the inside rim of the barrel was melted and my washing was also damaged. My husband contctd them the next day to advise them what had happened. Since then all they did was send out a defy technician. I myself contacted lewis yesterday and the store manager promised to call me back, which she didn't. I contactd them again 2day and was adivsed tht the manager was on leave 4 the day.when I called in all of the times the ppl I spoke to made it seem as though it was defys fault, I did not go to a defy shop to purchase my machine and I am very dissapointed as the sales consultant was all to glad 4 the sale and now its taking so long for them do anything about my problem. I am nw sitting with damaged washing, a broken machine and dirty washing and no one wants to take responsibility for it... I am disgusted in lewis

Date:

Company: Lewis Stores

Country: South Africa   City: Athlone

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google