AfricaComplaints.com » Shops, Products, Services » Complaint / review: American Swiss - RESTORING OF CREDIT LIMIT | #288572

American Swiss
RESTORING OF CREDIT LIMIT

Called American Swiss to block my account in June until such time affordability improves. When i called the number 0860576576 to activate my credit i was asked to visit a shop to verify id status. The shop (Elloff street) called the number again and herewith reasons why they cant activate it. Surname in ID (Shows Maiden) differs on marraige certificate, therfore they cant give me credit limit until i apply for a new id.
Question: How was the account opened with a marraige certificate if it is not accepable now? Ihave to apply for an ID before i can have credit again (while i am busy getting divorced). I dont think that is fair as i was the one who called to stop the credit it in the first place. I have NEVER skipping one payment.!! i work for a financial instituation and this is the first time i hear a marraige certificate is not accepatble. Please can someone explain this cenario to me as it does not make sense.

Date:

Company: American Swiss

Country: South Africa   City: CALLCENTRE

Category: Shops, Products, Services

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