I PURCHASED A FIRST ASCENT DELUXE BLOW UP MATTRESS. VERY VERY COMFORTABLE AND GREAT FOR OUTDOOR USE. I HAVE BEEN PURCHASING FROM CAPE UNION AND FIRST ASCENT PRODUCT, ITS PRICEY BUT THE QUALITY IS EXCELLENT SO IF THE CUSTOMER SERVICE. MY MATTRESS HAD A PROBLEM AND WAS LOOSING AIR. I TOOK IT IN STORE AND EXPLAINED MY SITUATION. THE TURN AROUND TIME IS GENERALLY 3 - 5 WORKING DAYS, BUT I WAS FLYING OVERSEAS 2 DAYS LATER. I NEEDED THE MATTRESS.THEY SAID IT HAS TO GO IN TO FIRST ASCENT AND THEY WILL DECIDE. I CALLED HEAD OFFICE AND EXPLAINED THEM MY PROBLEM AND I AM FLYING ETC.
THEY REPLACED THE MATTRESS FOR ME AND WENT THE EXTRA MILE BY SHIPPING IT OF TO THE CAPE UNION AIRPORT BRANCH FOR ME TOP COLLECT.
I WOULD RECOMMEND ANYBODY FIRST ASCENT AND CAPE UNION STORE.
THE STAFF AT CLEAR WATERS WERE HELP FULL ESPECIALLY INTABESENG (SALES LADY) SHE WAS EVEN MORE HELP FULL AND ASSISTING.
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