Wolf Bros Jewellers
Shocking Service

Had a repair done to a bracelet with Wolf Bros Jewellers earlier this year - which I was happy with.

When the bracelet broke again, I took it back to the same branch (Cavendish).

I received a text message around a week later to let me know that my repair was ready for collection.

I arrived to find that the bracelet had not been repaired. I was informed by the assistant that unfortunately they were unable to do this kind of repair.

I reminded the assistant that the same repair had been done previously.

My bracelet was sent back for repairs. Around a week later I received a text message to let me know that my repair was ready for collection.

I arrived to find that the bracelet had not been repaired. I was informed by the assistant that unfortunately the were unable to do this kind of repair. I was speechless, and reminded him of our previous conversation. I asked to speak to the manager. I explained that the same repair had been done previously.

My bracelet was sent back for repairs. Around a week later I received a text message to let me know that my repair was ready for collection.

I arrived to find that the bracelet had not been repaired.