Leserskring / Leisure Books
A LITTLE MANNERS GOES A LONG WAY

I JUST WOULD LIKE TO SAY HOW RUDE YOUR CALL CENTRE STAFF IS IN ACCOUNTS/LEGAL DEPARTMENT. IT TAKES NOTHING TO GREET A CUSTOMER AND INTRODUCE WHO ONE IS SPEAKING TO!!! LEARN TO HAVE MANNERS AND THEN YOU WILL ACTUALLY NOTICE HOW CUSTOMERS WILL ACTUALLY RESPOND BETTER!!!
NEXT TIME I GET A PHONE CALL LIKE THAT I WILL PUT THE PHONE DOWN!!!
YOUR CALL CENTRE STAFF SHOUD LEARN TO HAVE MANNERS, IT COSTS NOTHING!!!