I am still very irate with Edgars as no solution has been made. They never call back and when you do call you hold on forever. I am at my wits end as this is now close to a month of trying to sort this out to no avail.
Initial report
Ref Number : 1209130225/GO
Edgards have appointed De Vries and associates to sue me for supposedly making payment arrangements. I have never spoken to anyone from these offices. A SMS was sent to me to pay as arranged. No one even bothered to call so how where arrangements made. I have also been told that an account should be handed over within a year. So this is a case of total biased.
Reply Received:
As discussed telephonically please accept our sincere apologies for the overall service experience regarding the status of oyur account. Please be advised we have addressed concerns raised on the post with our Accounts management team. They will investigate and revert back to you with urgent feedback.
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